1. Sites covered by this Policy Statement
This Privacy Statement applies to all Comforts of Home – Care Inc owned websites and domains.
2. Types of information we collect
This Privacy Statement covers personal information, non-personal data collection and aggregate reporting.
Personal information is information that is associated with your name or personal identity. Comforts of Home – Care Inc uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with Comforts of Home – Care Inc. We take seriously the trust you place in us. Comforts of Home – Care Inc will not sell, rent or lease your personal information to others.
On the Comforts of Home – Care Inc websites request information, sign up for our newsletter, or apply for a job at Comforts of Home – Care Inc. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, contact preferences, educational and employment background, and job interest data.
Non-personal information is data about usage and service operation that is not associated with a specific personal identity. Comforts of Home – Care Inc collects and analyzes non-personal information to evaluate how visitors use the Comforts of Home – Care Inc websites.
Non-personal data we collect may include the pages visited on the Comforts of Home – Care Inc websites, unique URLs1 visited within our website, browser type and IP address. Most non-personal data is collected via cookies or other analysis technologies.
3. Children’s Privacy
Comforts of Home – Care Inc is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. Comforts of Home – Care Inc does not knowingly collect information from children under the age of 13 and Comforts of Home – Care Inc does not target its websites to children under 13.
4. How we use your information
Comforts of Home – Care Inc uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to communicate with you, to provide service and support and to update you on services and benefits. Occasionally we may also use your information to contact you for market research regarding Comforts of Home – Care Inc products or services. We will give you the opportunity to choose your privacy preferences regarding such communications. You may, at any point, contact us to request an opt-out on future communication. Credit card information is used only for payment processing and fraud prevention. This information is not used for any other purpose by our financial services providers or Comforts of Home – Care Inc and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future service.
Personal data collected online may also be combined with information you provide Comforts of Home – Care Inc through other sources such as public events such as trade shows or seminars.
Personal data given to Comforts of Home – Care Inc may be transferred across state, provincial and/or country borders for the purposes of data consolidation, storage and simplified customer information management.
Non-personal data is aggregated for reporting about Comforts of Home – Care Inc website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.
5. Who we share your information with
Comforts of Home – Care Inc will not sell, rent or lease your personal information to others. Comforts of Home – Care Inc will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. Comforts of Home – Care Inc shares customer information across Comforts of Home – Care Inc owned business entities and companies working on our behalf, but only as required to meet your product or service requirements.
Comforts of Home – Care Inc occasionally may contract with third-party service providers and suppliers to deliver complete products, services and customer solutions. Suppliers and service providers are required to keep confidential the information received on behalf of Comforts of Home – Care Inc and may not use it for any purpose other than to carry out the services they are performing for Comforts of Home – Care Inc. These service providers may change or we may contract with additional service providers to better accommodate our customers. Comforts of Home – Care Inc will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena, or local law.
Comforts of Home – Care Inc or its related entities could merge with or be acquired by another business entity or some or all of their respective assets could be acquired. If such a combination or acquisition occurs, Comforts of Home – Care Inc will make every reasonable effort to notify you in the event we share with the merging or acquiring entity some or all of your personal information to continue serving you.
6. Your Choices
Comforts of Home – Care Inc gives you the choice of receiving a variety of information that complements our services. You can subscribe to receive our newsletter or sign up for our Family Learning Center. Comforts of Home – Care Inc communications may include invites to specific industry related events that may be of interest to you.
7. Your information and third-party companies
Certain Comforts of Home – Care Inc services are linked with those from unrelated third-party companies, some which offer you the option to share with both Comforts of Home – Care Inc and the third party personal data you provide. We will not share your personal information with those third-party companies unless you make that choice.
8. Access to and accuracy of your information
Comforts of Home – Care Inc strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of Comforts of Home – Care Inc’s websites may limit access to specific individuals through the use of passwords and other personal identifiers.
9. Keeping your information secure
Comforts of Home – Care Inc is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Comforts of Home – Care Inc has in place appropriate physical and managerial procedures to safeguard the information we collect.
We will never ask for your credit card information through our website.
10. Contacting us