Meet our office team who are dedicated to providing you with the best care possible.
President & CEO
Unquestionably, Katherine’s central passion is to make a difference in the lives of other people. Establishing Comforts of Home – Care in January of 2006 was a natural fit. Starting small, hiring only six caregivers, she has grown the company to a small force of almost 300 people!
Having worked through all the office team roles herself, and even taking on a few caregiving shifts herself, Katherine understands every aspect of the company. A background in Social Work and 19 years as a self-employed hairdresser augments her natural ability to help and work with people. As the CEO, sharing her vision inspires her staff with the same passion she has to help older adults and people with disabilities.
It is Katherine’s vision and passion to provide exceptional care and go beyond her client’s expectations. Caring for her mother after she was attacked in a brutal home invasion brought the caring experience to a personal level and served to infuse her with an even greater passion to assist our vulnerable population. Read more here. Katherine expressed, “This business is so rewarding knowing the company makes a difference in peoples’ lives every day!”
As the Operations Manager for Comforts of Home – Care, Jen’s crucial role in our team is to oversee the day to day operations of our company. She started out as a caregiver and was brought into the office as a Staff Coordinator. Her previous experience as a chef on large teams brings a wide understanding of supervising people and knowing how to get a job done. Now, as Operations Manager, she brings a full understanding of the business to her job!
Along with a natural talent for being a nurturer, Jen enjoys being able to make a difference in people’s lives. She’s proudly born and raised in Winnipeg and is a Certified Red Seal Chef. Jen is currently expanding her already diverse skills as a member of Toastmasters.
Erin was originally hired as a caregiver, but was quickly promoted to the role of Staff Coordinator in the office. After almost two years with Comforts of Home – Care Erin took on the role of Community Outreach. She enjoys meeting many new people in the community and letting them know how we can help.
“I am really excited about meeting new people and all the interaction,” says Erin on becoming the Community Liaison. “I love the company, love what it stands for, and love what we do. I’m excited to share that with people and to see it grow.”
From their life stories to all they have done and accomplished, the seniors she has worked with continue to inspire Erin. “They deserve to be treated with respect by allowing them as much independence as possible.”
Growing up on a farm in Boissevain, Manitoba, Erin brings a fun energy to the Comforts team, and her positive, upbeat attitude keeps her moving forward.
Client Care Coordinator
Deborah has been with our company since August, 2010. Originally from Ontario, Deborah has been making an impact on peoples’ lives in a positive way every day. She is a strong believer that keeping a senior in their home for as long as possible helps increase their quality of life.
Taking the time daily to meet with our prospective clients, Deborah is out in the community and sees firsthand the care that is needed. Guiding families to make the right choice for the care they need is key; we definitely have the right lady on the job. Deborah’s background experience in neuro-psychology assessments with geriatric patients gives her expertise in this area. She holds a B.A in Psychology and an M.A. in Clinical Psychology; with all her training, she still knows how to deliver her services in a compassionate and sensitive manner.
Client Care Coordinator
Kimberley is a Client Care Coordinator at Comforts of Home – Care. She enjoys meeting our clients for the very first time to help determine the best care plan possible. She is passionate about the individual needs of each client follows through to make sure each client receives the experience she promised them.
She loves being part of a team that makes such a positive difference in the lives of others! Adept at multitasking and looking at the big picture, Kimberley has over 20 years of experience in management and has also facilitated at conferences.
“I lead with my heart, always searching for a better way to help,” Kimberley says. She has a soft spot in her heart for seniors — her grandmother passed away in March 2017 at 97 years old, and Kimberley fondly talks about her as a loving, funny, and filter-free character.
Kimberley lived in various cities in Ontario before moving to Winnipeg in 1997. She has a BA in English/Theatre, took Leadership Training at Ryerson University, and did Training & Development at Red River College.
Shan’s role at Comforts of Home – Care is an Human Resources. She hires all our amazing caregivers.
Since joining us in January 2011, her background with our company has also included working in Human Resources and as an office manager — she’s a real team player, which balances beautifully with her independent streak!
Watching her own mother age and become more dependent on others has given Shan a soft spot in her heart for seniors and their families. Her sincere desire to help other people and her caring nature makes her an important part of our team.
Born and raised in southern Manitoba, Shan spent 2 years at Briercrest Bible College and moved to Winnipeg in 2002. Shan brings with her 12 years of experience in the Home Care industry and started working as a companion in the community with seniors, before moving on to administrative and HR duties.
As an Office Assistant for Comforts of Home-Care, Veronica’s role involves a lot of responding to phone calls and emails, and doing any extra projects that need to get done. With her commitment and passion for the work we do, she’s a great addition to the team.
“Anything that’s a good match for me, in turn I become the best match for them! I try my best to help the company grow and succeed,” Veronica says. She also brings to the table experience as a trained medical office assistant and certified advocate for low-income people.
Seniors play an important role in Veronica’s life. She has wonderful memories of her grandfather teaching her to play Snooker when she was just nine years old, and of the two of them often spending time together at Assiniboia Downs—which has now become her favourite place to to go on weekends.
“Our elders have so much knowledge to pass on… I wish more people took the time to listen and absorb what they have to say. I love listening to their life stories!”
Billing/Payroll & Staff Coordinator
Shannon is one of four Staff Coordinators at Comforts of Home – Care. She gets to know not only her caregivers but the clients as well. In so doing she can provide the best matches to make the visits valuable and rewarding.
Having started her career in nursing, Shannon is uniquely qualified for her role with Comforts of Home – Care: she worked as a travel nurse, which put her in many different situations from hospitals to care homes to client homes. “I can relate to exactly what one of our caregivers will go through in their career with COHC,” says Shannon. “I also had to arrange home-care for family members, so I understand how it is to be on the other side.” If you ask Shannon she will tell you that her role seems custom fit to her experiences.
Shannon was born in Manitoba. She started out as a rural girl and now has made her home in Winnipeg.
Chelsea is a Staff Coordinator and Dementia Care Specialist with Comforts of Home – Care: Her responsibility is not only to manage a region of caregivers and clients but to ensure our caregivers are trained and knowledgeable in all areas surrounding Alzheimer’s and Dementia related diseases.
Having her own mother suffer from dementia, Chelsea is passionate about our clients and ensuring they have appropriate care in place to enrich their quality of life. “Helping individuals remain in their homes for as long as possible is so important,” she says. “Watching my mom go through the stages of dementia,and now having her in care I can personally relate to other families and the struggles they may be feeling. Becoming a dementia care specialist felt like a calling to serve others”
Chelsea was born in Edmonton,AB and moved to Winnipeg as a young child. Her professional background includes business management and support work with youth in foster care.
Quinn is one of our Staff Coordinators here at Comforts of Home – Care. She connects caregivers with clients and keeps track of clients and caregiver information to help ensure everything keeps running smoothly.
A devoted worker with a kind and empathetic heart, Quinn has a positive outlook on life and makes clients and caregivers alike feel more at ease.
Quinn understands firsthand how challenging it can be for seniors to not have their independence: her own grandmother was in a personal care home but had no caregiver to fill the hours. Her favourite memory is taking her out for her favourite meal of Chinese food. Sometimes the everyday moments are the ones that mean the most!
Born and raised right here in Winnipeg, Quinn brings to Comforts of Home – Care a variety of diplomas, including Community Support Worker, commercial baking, and training in CPR, NVCI, and MHF
As one of our Staff Coordinators here at Comforts of Home – Care, Cailey’s job involves activities such as filling shifts, managing vacation requests, and building plans. Scheduling is one of her specialties! She also brings past experience as a caregiver to her work.
Cailey’s favourite part about her role is finding a good caregiver match for every client. Knowing that everyone is receiving the unique care they need is very important to her.
“I love to care for people. I think caring for the elderly is such a privilege,” Cailey says. This work matters to her on a personal level, as well: her grandmother has dementia. Cailey says she is inspired by the love of her grandmother every day.
Born and raised in Winnipeg, Manitoba, Cailey has a Bachelor of Arts degree in International Development Studies from the University of Winnipeg.